Privacy Policy

Overview

Blogtap, operated by Markham Square Ventures, LLC, respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit the website or use the content generation platform.

Information We Collect

Direct collection includes:

• Name and email address upon account creation
• Brand voice, writing samples, keywords, competitors, and other strategic information you provide to the platform
• Posts, drafts, ideas, and revisions you create through the platform
• Payment information for subscription purchases (processed by our payment provider)
• Team member information (name, email, assigned role) when invited
• OAuth credentials and API keys you authorize for third-party integrations (e.g., Google Analytics, Google Search Console, large-language-model providers)
• Any voluntarily provided additional information

Automatic collection includes:

• IP address, browser type, and pages viewed to improve the Service and understand site usage patterns
• Aggregated performance metrics for posts you publish via integrated analytics connections

How We Use Your Information

The platform uses collected information to:

• Provide, maintain, and improve the Blogtap platform
• Generate, analyze, and refine content drafts, keyword strategies, and performance reports on your behalf
• Process transactions and send related information
• Send product updates, service notifications, and relevant communications (marketing communications can be opted out of)
• Respond to comments, questions, and support requests
• Monitor and analyze trends, usage, and activities for platform improvement

Information Sharing

We do not sell, trade, or transfer personal information to third parties except to provide services (payment processing, email delivery, cloud hosting, large-language-model inference) or when required by law. Service providers are contractually bound to maintain confidentiality.

Team members invited to your account receive access to project content and brand data based on their assigned role.

AI Processing

To generate content and reports, the platform sends prompts that may include your brand voice, keywords, writing samples, competitor information, and analytics data to large-language-model providers acting as processors on our behalf. These providers are contractually prohibited from training their models on your data and from retaining your inputs beyond what is required to deliver the response.

Cookies

The platform uses cookies and similar tracking technologies for site activity tracking and login sessions. Browser settings can refuse all cookies, but some platform features may not function properly without them.

Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including encryption of API keys and OAuth tokens at rest. However, no method of transmission over the Internet is 100% secure, and absolute security cannot be guaranteed.

Data Retention

Account and project data are retained while your account is active or as needed to provide services. Upon account deletion request, personal data will be removed within a reasonable timeframe, subject to legal obligations requiring record retention.

Your Rights

You have the right to:

• Access personal data held about you
• Request correction of inaccurate data
• Request data deletion
• Opt out of marketing communications
• Export your project, content, and post data
• Lodge a complaint with a supervisory authority

Children's Privacy

Blogtap is not intended for use by anyone under the age of 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information promptly. Contact hello@blogtap.com to report concerns.

Third-Party Services

Third-party service providers support platform operations, including cloud hosting, infrastructure, payment processing, email delivery, analytics, and large-language-model inference. These providers access information only as needed for their services and must maintain confidentiality. We do not sell personal information to any third party.

Third-Party Links

The platform may contain links to external websites and resources. We are not responsible for the privacy practices or content of external sites. Review third-party privacy policies independently.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including rights to know collected personal information, request deletion, and opt out of personal information sales. We do not sell personal information. Exercise rights at hello@blogtap.com.

Changes to This Policy

Updates to this policy will be posted on this page with the "Last updated" date refreshed. Notification of changes will occur through policy posting.

Contact Us

Direct inquiries about this privacy policy or our practices to hello@blogtap.com.